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Heavy Equipment Replacement Parts Buying Guide

Buying heavy equipment parts online is a quick and convenient process. You have access to a wide range of products and can easily find something that fits your machine well. However, many people still hesitate to purchase parts online because they don't know how to shop online effectively. They worry about product quality, authenticity, and durability. At Tornado Heavy Equipment Parts, we have some suggestions that can help you shop effectively and here’s a look at them:

 

1. Find a Reliable Vendor

Not all online vendors are made equal, so finding a trustworthy platform is essential, especially if you need replacement parts regularly. Conduct some background research on the vendor, look at their permits and certifications, and contact the customer care service directly if you have questions. 

 

2. Create an Account

Heavy equipment part vendors can provide a better service if you are a registered customer. The account will keep track of all your purchases, help you track the shipment, and make it easier to repurchase spare parts without going through the entire catalog. The account will also save your preferences, addresses, and even basic payment information, so checking out will be faster.

 

3. Find Products You Need in Categories

The online store will have a list of categories based on brands or product types. For example, we have products sorted into categories like Bell, Bobcats, Daewoo, Ditch Witch, Fiat-Hitachi, and others. You can browse through your preferred brands to find the products needed. This is the right approach for customers that need to buy multiple products or aren't sure about what they need.

 

4. Using Quick Order

Some vendors will allow customers to order directly based on part numbers or by uploading a CSV spreadsheet with multiple part numbers. This process will take you to the shopping cart directly so you can enter the part numbers or upload the spreadsheet. Just verify the products in the cart to ensure there are no errors before placing the order.

 

5. Using Equipment Diagrams

You can use the parts manual or the equipment diagrams to find the kind of parts you need. These manuals and drawings provide details on sizes, dimensions, and part numbers. If you have concerns, contact the vendor’s customer care services for assistance. They are familiar with different parts and will offer recommendations based on their experience.

 

6. Requesting a Quote

Some customers need to buy products in bulk and get an idea about the total cost before making a budget. Vendors often provide discounts or special offers on bulk purchases, making sense to request a quote first. All customers need to do is fill out a form and enter the details regarding the required parts. The vendor will get back to you with a comprehensive quote so you can plan the budget accordingly.

 

7. Finish Checkout

Once you have found all of the products, finish the checkout process by selecting the shipping options and making the payment. The store will provide a rough timeline on when you can expect the delivery and offer tracking services. If the warehouse is nearby, this process should only take a few days.

If you’re not satisfied with the order or have received damaged parts, contact the customer service immediately. They will ask you a few questions on whether you want a replacement or a refund before initiating a resolution.

If you want to buy good-quality parts, visit the Tornado Heavy Equipment Parts store today. You will find a wide range of products ranging from ignition keys to hydraulic cylinder seal kits.

  • May 27, 2020
  • Category: News
  • Comments: 0
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